Delivery Times

We dispatch all orders within 3-5 days of receiving them. You will be notified of the dispatch by email.

Christmas Delivery 

These are the last order dates for pre-Christmas delivery.

Please note, these dates are subject to change and may unfortunately be impacted by UK postal strikes.

Additionally, our warehouses will be sporadically closed from 23rd December to 2nd January. If you place an order between those dates, it may take slightly longer to dispatch than usual.

Rest Of World
24th November

Caribbean
26th November

Canada, Czech Republic, Finland, Italy, Poland, Sweden
29th November

Africa, Asia (except China), Central and South America, Far and Middle East
1st December (midnight GMT)

Cyprus and Malta
2nd December (midnight GMT)

Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey
3rd December (midnight GMT)

USA
5th December (midnight GMT)

Austria, Denmark, Germany, Iceland, Ireland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
6th December (midnight GMT)

Belgium, France, Luxembourg
8th December (midnight GMT)

United Kingdom
16th December (midnight GMT)

 

Additional Tax Information 

IMPORTANT: We ship 90% of all goods from the UK. Some countries will incur additional import/customs duties unless we expressly state herein that delivery is Duty Paid - Park Digital is not responsible for any additional charges.

Park Digital do not collect and remit VAT from orders that are exported from the UK. Any Sales Tax duty payable at the point of import is the responsibility of the customer. Park Digital will not refund orders that are returned to sender due to non-payment of Sales Tax or Duties.

 

Shipping Prices - Standard Products

United Kingdom
Non-Tracked First Class Shipping : £3.50
Tracked 48 Hour Shipping : £3.95
USA & Canada
Tracked Shipping : £12.95
EU
Tracked Shipping : £9.95
Rest Of World
Tracked Shipping : £14.95

 

 

Covid Delays

 

Please be aware that there are still delays to international shipping due to the global pandemic. We are unable to guarantee delivery times on these orders. On occasion, a country may close its borders meaning we are unable to deliver your order but we will be in touch if this affects you.

 

Non-Delivery

Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.

Please be aware that in some cases of disputed delivery, as detailed in our terms of service, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.

If orders have not been received within 14 days of expected arrival, please click here to email customer support.